Refund Policy

All purchases are final. Because access to the paid journey and its digital content is granted immediately after payment, payments are non-refundable and packages and add-ons cannot be cancelled for a refund. Printed books are made to order from your family's own story, so they cannot be returned either.

This does not limit any right that the mandatory consumer-protection law of your country grants and that cannot be waived.

Billing questions, duplicate charges or charges you did not authorize: write to info@boundinwords.com and we will correct any billing error.

Every journey starts with a free introductory session, so you can see how the interviews work before you decide to buy. Any free chapters on offer are shown on the pricing page.